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Tenant manual

Pay rent safely, stay verified, and know where you stand with your landlord's portfolio rules.

1. Account & profile

1. After login, open Settings and confirm phone, WhatsApp, mailing address, and emergency contact — landlords often need these for notices.
2. Set preferred language and currency if available so statements read clearly.

2. KYC

1. Complete KYC early. Upload requested IDs and proofs; watch status until it shows verified.
2. Renew documents when they expire to avoid payment or access interruptions.

3. Rent & payments

1. Use Dashboard and Transactions (if visible to your role) to track amounts due, receipts, and escrow-backed flows.
2. Enable rent email alerts in Settings so you get confirmations and failure notices immediately.

4. Maintenance

Log service needs through your landlord's preferred channel (in-app Services or contact). Keep photos and descriptions specific to speed approval.